Since the passing of the Brexit deadline, shipping in and around the EU from the UK has been something of a logistical challenge. We would like to thank you for your patience whilst we worked around these issues.
We are now ready to share our new shipping policies and rates with you, should you become one of the lucky owners of a bottle from our specialist brokerage shop.
Below are the shipping rates to countries in Europe, Asia & Pacific, and the Americas. Please be advised that it is not currently possible for us to ship to all countries within these destinations.
If you have any questions about the shipping rates below, or you do not see your destination listed, please contact [email protected], and we will be happy to help.
UNITED KINGDOM
Free shipping on all orders within the United Kingdom
WORLDWIDE SHIPPING
We can ship worldwide. Please see below for specific destinations and prices.
EUROPE
Switzerland (CH) – £35
Cyprus (CY) – £35
Germany (DE) – £30
Finland (FI) – £35
Guernsey (GG) – £25
Ireland (IE) – £25
Luxembourg (LU) – £25
Monaco (MC) – £30
Malta (MT) – £35
Netherlands (NL) – £25
Norway (NO) – £40
ASIA & PACIFIC
Hong Kong (HK) – £50
Macau (MO) – £50
Singapore (SG) – £50
Taiwan (TW) – £50
Japan (JP) – £50
Malaysia (MY) – £50
Republic of Korea (South Korea) (KR) – £50
Australia (AU) – £40
New Zealand (NZ) – £50
AMERICAS
USA – We can ship to the following states . Prices start at £45:
Alaska (anchorage only), California, Connecticut, Delaware, District of Columbia, Florida, Idaho, Louisiana, Maine, Maryland, Massachusetts, Nebraska, New Jersey, New Mexico, New York, Oregon, Rhode Island, Texas, Vermont, Virginia, Wyoming.
RETURNS
Returns must be made within 14 days of receiving your item.
If you intend to return an item please contact us immediately by emailing [email protected] and state:
– Why you are returning the item.
– Where you are based.
– What packaging/shipping/insurance you will have in place or if you would like us to arrange this (see below for costs).
Items must be returned in the same condition in which they were received.
If you choose to arrange to return an item yourself you must ensure your packaging is suitable. Ideally this should be equal to or in excess of the standard of packaging used in the original shipping. You are responsible for insurance of the bottle when shipping it back to us, proof of postage must be obtained.
Fully insured, UK return shipping and suitable packaging can be arranged for £15. For international returns please contact us for a quote.
Once the item is received the item will be fully inspected by our experts and any discrepancies will result in the item being returned to you (at your cost) and the refund being denied.
Once the item’s condition has been verified, refunds will be sent via BACS to the account from which we received the original payment. Other accounts cannot be credited.
If you have any questions regarding shipping or returns, please contact [email protected] and we will be happy to answer any queries you may have.
